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Cyber Security Month

 

For the month of November, First Commercial Bank is putting the spotlight on Cyber Security. Keeping our customers information safe and secure is our priority. We’ll be sharing some of our best practices over the next month on how our customers can do their part in protecting their own online presence.

Be sure to log on each week as we share various articles focusing on different aspects of Cyber Security. Some of these will include cyber threats, security considerations, and tips on how to protect your personal information. Our staff will be happy to answer any questions you have about Cyber Security in general, or First Commercial Bank products and services.  

We are dedicated to offering convenient and secure channels for you to access your accounts. Your trust is one of our greatest assets and keeping your financial information secure is our priority. Please stop by or give your local branch a call to find out more about the services we offer. Whether you have a consumer or business relationship with us, don’t forget to check back here through the month of November for more resources on how to keep your online presence secure.

 

Helpful Links:

FTC-Computer Security

FTC-Travel Tips

 

 

Look What's New!

An image of two chipped debit cards

Exciting News!! First Commercial Bank is now offering INSTANT ISSUE OF DEBIT CARDS!!

 

Some of the great benefits of Instant Issue Debit Cards are:

*No more waiting for 7 to 10 business days for your debit card and PIN mailer to arrive!

*No more worrying if your debit card is going to get lost in the mail!

*Reduce the stress and frustration if your card gets lost, stolen, or compromised by having a replacement issued immediately upon request!

 

Customers must be in person at one of our designated locations (Seguin, NB 725, or Jourdanton) to request and receive their Instant Issued Debit Card and PIN. Customers who request debit cards at one of our other locations will continue to receive their card and PIN mailer via USPS. Expiring cards will continue to be mailed to customers as they are currently.

 

If you have any questions please contact your local branch and keep your eyes here for more of our 2019 lineup of new products and services!

The New Online Banking

We are very excited to introduce our enhanced online banking services! Access to the new online banking experience is now available!

Please follow the link for more information, and if at any time you have additional questions, please give your local branch a call. 

Thank you for choosing First Commercial Bank!

 OLB Information and FAQ

Happy Holiday Shopping

 

The holiday season is here and if you are anything like us, you’ll be gathering up all the presents, decorations, and food for your festive season. As with any other time of the year, First Commercial Bank is here to bring you some helpful tips and tools to have safe, happy, and productive holiday shopping trips.

 

  • Gift cards make excellent gifts for the teenagers in your life, but they are also a preferred way for scammers to get your money. If you are buying something through a site like eBay, Craigslist, Etsy, or the like and the seller demands payment via gift card, it is a scam. 100% guaranteed a scam. They are trying to circumvent your credit or debit card issuers protections by separating the transaction from your account. It is much harder for you to get your money back from the issuer of a gift card than it would be if your bank or credit card provider were to be involved directly.

 

  • The holiday season is the season for giving, and there’s few ways to give that are more noble than donating to charity. Unfortunately, anyone with a GoFundMe account can call themselves a charity so, as in all things regarding your finances and the internet, research the charity before donating. Your money won’t do anyone any good if it just gets funneled into the hands of a charlatan. If someone calls asking for a donation, do NOT let them rush you into a decision. Visit the FTC's page on charities to learn more.

 

  • As you shop online you will undoubtedly be targeted by ads or emails offering bargains or the SALE OF THE YEAR or anything else they can think of to get you to visit their site and buy their merchandise. While there are many great deals to be found online, these spam ads and emails can also contain malware, or pushy or predatory business practices designed to get you to sign up for a service without reading the fine print. If you get an email that tells you to follow a link, research it before clicking. If you go to a site offering a deal only AFTER you enter in your card information, research the business and its cancelation and membership plan. A good deal today might end up as a large payment for a membership you don’t want five days from now. 

 

  • Print out confirmation emails and keep receipts. If you are billed incorrectly, if you purchase merchandise that never gets delivered, or if your purchase arrives damaged or not as advertised these records will help you greatly in rectifying the situation whether you need a refund, a replacement, or need to claim a warranty issue. You might even be asked to present them to your bank or credit card company if you need to dispute the charges through them.

 

  • Potential scams aside, it’s always a good idea to make a budget and a list (like Santa) to help you keep track of what you need to get and how much you can afford to spend. Layaway is offered by many retailers and is a good option if you need to stretch your budget a little further. Read customer reviews, but read them with a grain of salt. Generally, reviewers are required to reveal their association, if any, with the product or service being reviewed but sometimes they just don’t. A good rule of thumb is to look at the 3-star reviews. You tend to get a more realistic idea of the pros and cons of the product from them.

 

From everyone here at FCB we wish you a Happy Holidays and a safe season of shopping. Follow the links below for more information about holiday shopping concerns, and keep your eyes here for more future articles and helpful advice.

 

FTC-Holiday Shopping Tips

FTC-Online Shopping